Bet97x Privacy Policy – Your Data, Safe and Transparent

1. Who Is the Data Controller

A bet97x is the controller of the personal data collected and processed under this Privacy Policy. As the data controller, bet97x determines the purposes and means by which users' personal data is processed, in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

This Privacy Policy applies to all registered users and visitors of the bet97x platform — whether accessed via desktop browser, Android or iOS mobile device, or any other means. By creating an account or continuing to use the platform, you confirm that you have read and understood the practices described in this document.

For questions or requests related to this Policy, please contact us at contato@bet97x.best. Our data protection team responds within 15 calendar days.

2. What Data We Collect and How

A bet97x collects personal data in two main ways: data you provide directly and data collected automatically while you use the platform.

Data you provide:

• Registration — full name, CPF, date of birth, email, and password. This information is required to create and operate your account.
• Identity verification (KYC) — government-issued photo ID (RG or CNH), proof of address, and, where applicable, a selfie for biometric verification.
• Financial data — Pix key (CPF, email, phone number, or random key), credit/debit card details (card number, expiry date, and CVV, processed by the payment gateway), bank account details for wire transfers (bank, branch, account number).
• Communications — content of messages exchanged with bet97x support via live chat or email.

Automatically collected data:

• Access data — IP address, browser or app type and version, operating system, device used (mobile, tablet, desktop), and date and time of access.
• Behavioral data — pages visited, games accessed (slots, live casino, jackpots), bets placed on the Brasileirão or other events, session duration, and browsing patterns.
• Cookies and similar technologies — as detailed in section 6 of this Policy.
• Geolocation data — approximate location derived from your IP address, used to meet regulatory obligations and prevent fraud.

3. How We Use Your Personal Data

A bet97x uses your personal data exclusively for the purposes described below. We do not process data for purposes incompatible with the original ones without your prior authorization.

A bet97x does not use your personal data to build targeted advertising profiles for third parties, nor share it with external ad networks.

4. Legal Bases for Processing (LGPD)

Every personal data processing operation carried out by bet97x is grounded in one or more of the legal bases set out in art. 7 of the LGPD. The main bases we rely on are:

• Contract performance (art. 7, V) — processing is necessary to fulfill the contract established when you created your bet97x account: operating your account, processing deposits and withdrawals via Pix and boleto, recording bets, and paying out winnings.
• Compliance with a legal obligation (art. 7, II) — bet97x is legally required to collect and retain certain data, such as CPF and identity documents, to comply with Brazilian anti-money laundering legislation (Law No. 9,613/1998) and tax obligations.
• Legitimate interest (art. 7, IX) — we use behavioral and access data to prevent fraud, detect multiple accounts, and protect the security of the platform and other users, provided this does not override your fundamental rights.
• Consent (art. 7, I) — when we choose to send marketing emails about promotions, Brasileirão bonuses, or platform updates, we ask for your explicit consent. You can withdraw that consent at any time through your account settings or via the unsubscribe link in our emails.
• Credit protection (art. 7, X) — we verify fraud prevention information with credit protection systems when necessary to authorize high-value transactions.

5. Sharing Data with Third Parties

A bet97x shares personal data only with partners and entities that require it to deliver the services you use on the platform. Each type of sharing is described below:

• Payment processors — data required to process your Pix deposit is shared with the financial institution handling the transaction (in accordance with Banco Central do Brasil regulations). For credit/debit card payments, data is processed by our partner payment gateway, which operates in compliance with the PCI DSS standard. Card data is never stored on bet97x servers.
• Game Providers — to operate games in your account (slots from PG Soft and Pragmatic Play, live casino by Evolution, jackpots from Microgaming and NetEnt), minimal session data is shared with partner providers. This data identifies your game session without exposing unnecessary personal information.
• Identity verification services (KYC) — when you go through identity verification, your documents may be processed by KYC-specialized partners operating in compliance with the LGPD.
• Competent authorities — when required by court order or administrative decision from the ANPD (National Data Protection Authority), the Central Bank of Brazil, the Federal Revenue Service, or other legally competent authorities in Brazil.
• Technology infrastructure — hosting and IT infrastructure providers that process data on behalf of bet97x as processors, under contracts that include data protection obligations consistent with the LGPD.

A bet97x does not share your data with advertising companies, data brokers, affiliate networks, or any entity that would use it for their own commercial purposes. All partners are contractually required to maintain confidentiality and use the data solely for the purposes for which it was shared.

6. Cookies and Tracking Technologies

A bet97x uses cookies and similar technologies to ensure the platform functions correctly, keep your session authenticated, and improve your experience. See the types of cookies we use:

• Essential cookies (required) — required for the platform to function. These include session cookies (which keep you logged in), security cookies (CSRF tokens), and basic preference cookies. These cookies cannot be disabled without affecting how bet97x works.
• Performance cookies (analytics) — collect information about how you use the platform: which pages you visit, which games you access, and how long you spend in each section. The data is used in aggregated and anonymized form to improve bet97x. You can decline these cookies without losing any essential functionality.
• Preference cookies — remember your language settings, layout preferences, and other platform configurations so you don't have to set them up again on each visit.
• Security and anti-fraud cookies — used to detect suspicious behavior, unauthorized access attempts, and fraud patterns. These cookies are part of the platform's security system, protecting both the platform and its users.

You can manage your cookie preferences through your browser settings. Keep in mind that disabling essential cookies may prevent you from logging in and using the platform correctly. The bet97x does not use third-party cookies for behavioral advertising tracking.

7. Personal Data Security

A bet97x implements technical and organizational measures proportionate to the risk to protect your personal data against unauthorized access, loss, alteration, or destruction. The main measures currently in place include:

• TLS/SSL 256-bit encryption across all communications between your device and bet97x servers — no exceptions, regardless of the type of data transmitted.
• Encryption at rest for sensitive data stored on our servers, including passwords (stored as salted hashes, never in plain text) and identity documents submitted during the KYC process.
• Access controls strict access controls to internal systems — only employees with a demonstrated need can view user data, and all access is logged.
• Multi-factor authentication (MFA) for internal access to bet97x systems.
• Continuous monitoring of suspicious access attempts, brute-force attacks, and anomalies in access patterns.
• Regular security testing (pentests and vulnerability assessments) conducted by independent specialists.

In the event of a security incident that may affect your personal data, the bet97x will notify the ANPD and affected data subjects within the deadlines established by the LGPD (art. 48), with details about the nature of the incident, the data affected, and the measures taken. Your password is your responsibility — do not share it with anyone, and enable two-factor authentication (2FA) in your account settings.

8. How Long We Keep Your Data

A bet97x retains personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal retention periods. The main retention criteria are:

• Active account data — retained for as long as your bet97x account remains active. If you request account closure, your data will be deleted or anonymized within 30 days, except where retention is required by law.
• Financial and transaction data — maintained by 5 years after the transaction, as required by Brazilian tax legislation and the Anti-Money Laundering Law (Law No. 9.613/1998).
• Identity verification documents (KYC) — retained for a minimum of 5 years after account closure, in compliance with anti-money laundering regulations.
• Sports betting and casino records — maintained by 5 years for audit purposes, dispute resolution, and compliance with regulatory obligations.
• Support communications — retained for up to 2 years for quality assurance and dispute resolution purposes.
• Analytical cookie data — anonymized or deleted within 13 months of collection.

Once the applicable retention period expires, data is securely deleted or anonymized so that it can no longer be linked back to you as the data subject.

9. Your Rights as a Data Subject

The LGPD grants you a set of rights regarding your personal data processed by bet97x. You may exercise any of these rights at any time by emailing contato@bet97x.best or via live chat:

To exercise any of these rights, send an email to contato@bet97x.best with the subject line "Rights Request — LGPD", specifying which right you wish to exercise along with the details needed for identification. The bet97x will respond within 15 calendar days, as set out in the LGPD.

10. Minors

A bet97x is a platform exclusively for individuals who are 18 years of age or older. We do not intentionally collect or process personal data from individuals under 18 years of age.

During registration, users declare they are 18 years of age or older. bet97x verifies date of birth during account creation and may request proof of age as part of the KYC process. If data belonging to a minor is identified on the platform, the account is immediately blocked and the data is deleted in accordance with our internal data protection procedures.

If you believe that a minor's data has been inadvertently collected by the bet97x, please contact us immediately at contato@bet97x.best so we can take the necessary action.

11. International Data Transfers

Some partners of bet97x — such as game providers and technology infrastructure providers — may operate servers outside Brazil. When your data is transferred to other countries, bet97x applies the safeguards required by arts. 33 to 36 of the LGPD to ensure an adequate level of protection:

• Transfers to countries with an adequate level of protection recognized by the ANPD.
• Specific contractual data protection clauses with recipient partners.
• Partner compliance certifications with internationally recognized standards (such as ISO 27001 and SOC 2).

In all cases of international data transfer, data is processed exclusively for the purposes described in this Policy. International partners are contractually required to maintain the same level of protection as bet97x applies in Brazil. You may request information about specific transfers of your data by contacting us at our support email.

12. Changes to This Privacy Policy

A bet97x may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, data processing practices, or technologies used. The "last updated" date at the top of this page indicates the current version.

When changes are materially significant — such as updates to the purposes for which data is used, the partners we share information with, or your rights as a data subject —, the bet97x will notify you by email before any changes take effect, giving you time to review them and, if necessary, request account closure without penalty.

For minor changes — such as language clarifications or formatting corrections that do not alter substantive content — the update is published directly on this page. Continued use of the platform after changes are published constitutes your acceptance of the updated version of this Policy.

13. Contact, DPO & Privacy Channel

For any questions, rights requests, or complaints related to the processing of your personal data by bet97x, you can reach us through the channels below:

• Privacy email: contato@bet97x.best (subject line: "Privacy — LGPD")
• Live chat: available 24/7 on the bet97x platform — just click the support icon
• Response time: up to 15 calendar days for LGPD-related requests

A bet97x has appointed a Data Protection Officer (DPO) under art. 41 of the LGPD, who can be reached at the same email address above with the subject line "DPO — LGPD". The DPO is responsible for receiving communications from data subjects and the ANPD, guiding platform staff on data protection practices, and serving as a transparency channel between bet97x and its users.

If your request is not resolved to your satisfaction by bet97x, you have the right to petition directly to the National Data Protection Authority (ANPD) through the authority's official portal.